Refund policy
Short version: the setup fee is non-refundable (one exception: if we cannot get your line approved and live, your full setup fee comes back to you), the monthly is month-to-month, cancelled by text or by email. Here's the whole thing in plain English.
The $1,000 setup fee
Non-refundable, with one exception: if we cannot get your line approved and live, we refund your full setup fee, all $1,000 of it. That fee covers real work we do the day you sign: building your text-back system, wiring up your number, tuning your Google listing, and making your custom metal tap card.
The $450/month
Month-to-month. No contract, no exit interview, no guilt trip. Cancel by text or by email: a text to your business's 410 line counts in full, and an email to info@410businesssolutions.com counts too. Service runs through the end of the month you already paid for, and nothing bills after that. We don't refund partial months, because the system was running and catching your calls the whole time.
What happens when you cancel
Your number stays yours. Your call logs, customer list, and reviews come with you, exported and handed over. No hostage games. If you ever want to come back, we'll be here.
Something go wrong?
If we messed up, tell us. Email support@410businesssolutions.com and we'll make it right. We'd rather fix it than lose you.
Last updated October 2026.