Accountability, printed.
No AI. No robot voice. Every answer is written ahead of time by people, and anything outside those answers goes straight to our team.
A service is judged by what it does when approval fails, a month comes up empty, a day goes down, a bill is wrong, or a business leaves. Every answer is on this page.
Every line on this page is a term you can hold us to, in writing.
One price, before the promises.
- Core: $1,000 setup + $450/moSetup is paid in full at signup, in one payment. The monthly rate is flat.
- Monthly billing starts at go-liveMonthly billing starts the day the business goes live, not the day it signs up.
Nine promises. One page.
Nine commitments, printed together on one page, so each one can be checked against the next.
- Carrier approval, with a refund behind itIf the business's texting line can't get carrier approval, the setup fee comes back in full.
- One-job guaranteeIf no booked job lands on the business's calendar in the first billed month, the next month is free.
- Down-day credits, automaticA full day of lost service credits automatically on the next bill: $15.
- A receipt for every chargeEvery charge comes with a receipt.
- Billing starts at go-liveMonthly billing starts the day the business goes live, not the day it signs up.
- Cancel by textA text to the business's 410 line counts in full, and an email to info@410businesssolutions.com also counts. Cancellation takes effect at the end of the billing month already paid for. Service runs through that month. Nothing further is charged.
- Porting, priced by tenure$300 inside the first 6 months, free after, and the fee never delays the port.
- Your data, exportedCustomer data export within 30 days after the final balance is paid.
- Post-exit billing auditsWe audit ourselves after you leave. At 7 and 37 days after your last day, we check our billing. Slipped charges are refunded the day found, and we tell you.
Ask for the whole stack. In writing.
You don't have to be a 410 business to use this page. Hand it to whoever runs your phones now and ask for the whole stack in writing.
Ask for their approval remedy, their empty-month remedy, their outage remedy, their exit terms, and their post-exit billing check. Ask for each one in writing, next to a published price.
Then read what comes back.
Start with the demo. Then hold us to this page.
Text the demo line, +1 443-844-3974, and see the service work. Then judge it against every line on this page before you sign anything.
Its companion pages: Month-End Proof Standard: the proof you get in writing, every month. The Service-Level Standard: what happens every day, and what a miss costs us. The Exit Standard: leaving, printed before you sign. How we handle reviews: the method, in the open.