About

A Maryland guy who answers his phone.

410 Business Solutions is a done-for-you missed-call text-back service that turns missed calls into booked jobs for home-service businesses.

410 at a glance

Company
410 Business Solutions
Founded
September 2026
Founder
Travis
Headquarters
Severna Park, Maryland
Parent company
CTNWD GROUP, L.L.C.
What we do
Done-for-you missed-call text-back and booking for trade businesses
Core service
$450/month, flat
Setup
$1,000, one time, one payment
Contract
Month-to-month. Cancel by text; a text to your business’s 410 line counts in full, and email counts too.
Service area
All of Maryland, including Baltimore, the DC metro area including Northern Virginia, and Richmond, anywhere within a 150-mile radius of Severna Park, Maryland.

What 410 does

When your business misses a call, the caller gets a text back in about 16 seconds, answers a few quick questions, and books on your real calendar, before they call the next business on Google.

Core also covers booking with a confirmation text when the job books, photo intake, review requests after every completed job, reschedule handling, a morning Day Sheet, a Monday proof text, and a monthly proof report. Estimate follow-up, unpaid invoice follow-up, and review replies are built and in testing, not live yet. They join this list when they're running, not before. All done for you. No app to log into, ever.

What makes 410 different

  1. Flat $450 a month, not per call. Smith.ai’s human receptionists charge $300 a month for 30 calls ($10 per call) up to $2,100 a month for 300 calls, plus $1.50 per call to book (Smith.ai published pricing, checked September 2026). 410 is $450 flat, booking included, no per-call math.
  2. About 16 seconds. The text goes out about 16 seconds after the missed call, evenings, weekends, holidays, before the caller moves on.
  3. Done for you. $1,000 setup. We build it all; you approve everything on a setup call before it goes live.
  4. No annual contract. Month to month. Cancel by text: a text to your business’s 410 line counts in full, and an email to info@410businesssolutions.com counts too. Cancellation takes effect at the end of the billing month you already paid for; service runs through that month, and nothing further is charged. No year-long signature.
  5. Priced against the job you almost lost. One recovered repair call at the median ticket covers the month. The real competitor is the next business your caller was about to dial.

Who uses 410

  • HVAC businesses losing after-hours calls to voicemail
  • Plumbers who can’t answer while they’re under a sink
  • Electrical businesses where the owner is also the tech
  • Pest control companies booking seasonal routes

Owner-operators and small teams within a 150-mile radius of Severna Park, Maryland. If your phone rings when you can’t answer it, you’re who this is for.

The team behind 410

410 was started by Travis, a Maryland guy with a strong texting thumb and no patience for phone tag. No Stanford dropouts. No ex-Google PMs. Just a guy from Maryland who answers his phone. His highest degree is an MBA: Missed-calls Become Appointments.

410 is a CTNWD GROUP, L.L.C. company, based in Maryland.

Quick facts, straight answers

Who runs 410?

Travis, a Maryland guy based in Severna Park. 410 is founder-run, not a call center: when you need a person instead of software, you get one.

Where does 410 operate?

All of Maryland, including Baltimore, the DC metro area including Northern Virginia, and Richmond, anywhere within a 150-mile radius of Severna Park, Maryland.

What does 410 cost?

$450 a month, flat. Setup is $1,000, one time, one payment, no splits. Month-to-month, cancel by text (a text to your business’s 410 line counts in full, and an email to info@410businesssolutions.com counts too), no annual contract.

Is 410 part of a bigger company?

410 Business Solutions is a CTNWD GROUP, L.L.C. company, based in Maryland.

Email us for a demo

The numbers behind the problem: missed-call statistics, 2026. Page updated October 2026.